I've more than six years of experience about UX Design: I focus on User Centered Design with Design Thinking process.
I work together with researcher: I help doing research, interviews; user tests, co-design sessions (involving customers to the design process).
I've used personas, user journeys so far but nowadays I prefer to use job stories, "jobs to be done" approaches.
Identifying the real user problem in a "Problem space" based on: job stories from Research / Design team, priorities from Product leads and technical feasibility info from Engineers and working on solutions only afterwards.
I design information architecture (IA) (using card sorting), use sketches, wireframes, interactive prototypes to create ideas and checking the designs with user testing, A/B testing and checking the IA with reverse card sorting during the core UX process.
I'm about to design amazing, usable, innovative user interfaces for different platforms like web, mobile and tablet applications.
I'm solving complex problems using Agile and Lean UX methods to achieve business objectives with the best possible user experience.
Competitive analysis, Stakeholder interview, Brainstorming
Survey, User interviews, Measure
Mental model, Red route analysis
Job stories, Jobs to be done,
Personas, User stories, Scenarios, Use cases, User flows
Collaborative design, Content strategy,
Taxonomies, Information Architecture, FIT schema
Sketches, Wireframes, Mockups, User testing
Code development, QA testing, Beta and public launch
Analytics review, Feature usage, User testing
Card sorting, Revers card sorting
Bug fixes, Qualitative user feedback, Quantitative feedback, User pain point reduction, feature innovation
Spending more time in problem space - less job in solution space
Why job stories could be better approach than using personas / user stories?
Involving the customer into the design process in an early stage.
The design process of Rescue Lens: made from a Hackathon idea, it was a completly new product.
Hungarian food brand, has several shops across Hungary. Designing the software used for cash registers in their shops.
Improve the efficiency of the registration flow: more trial users and more potential users who would buy the product.
Navigation and Information Architecture redesign.
Re-phrasing and redesign of the trial warning screen used against scammers with iterative and special user test.